FAQs
What makes Varuna Salon Spa the best salon in Annapolis?
We believe being the best comes down to treating every person like a valued guest, not just a customer. We pay attention to the finest details and provide the highest level of personal attention to ensure you leave feeling refreshed. Learn more about our philosophy at https://varunasalonspa.com/about-us/
Where are you located in Annapolis?
You can find our salon and spa at 1 Park Place, Suite 11, Annapolis, MD 21401. Get detailed directions and view our current hours on our contact page at https://varunasalonspa.com/locations/location/
What is the atmosphere like at Varuna Salon Spa?
Our space is intentionally designed to provide a positive, relaxing environment for all of our guests. Come and enjoy a pampering day where our professionally prepared team takes care of your every need.
How do I reserve an appointment?
We recommend booking in advance to secure your preferred date and time. You can schedule an appointment at any time by contacting us on 410-268-2828. You can also schedule on our website, varunasalonspa.com or in our Varuna app which is available in the App store.
A credit card or gift certificate is required when booking your appointment. Your card is securely stored and will only be charged in accordance with our cancellation policy.
We confirm appointments two days prior by phone, text, or email.
Are your salon products cruelty-free?
Yes! We offer our services with the worry-free feeling of knowing our products are 100% cruelty-free. You can explore our full lineup of ethical, high-performance retail options at https://shop.aveda.com/salon/varunaavedasalonspa
What does “environmental leadership” mean for your salon?
As an Aveda partner, our mission is to care for the world we live in. We actively strive to set an example for environmental responsibility, using plant-based products and sustainable practices right here in Annapolis.
What should I expect during my first visit?
You can expect to receive the highest levels of quality and experience from the moment you walk through our doors. We take the time to consult with you so that your service perfectly matches your lifestyle. Browse our service menu at https://varunasalonspa.com/salon/hair-care/
How do I book an appointment?
Booking your relaxing day with us is incredibly easy! You can call us directly at (410) 268-2828 or schedule your visit through our online booking portal at https://www.phorest.com/salon/varunasalonspa
What is the culture like for your stylists and staff?
We foster a positive, supportive environment where beauty industry innovators can truly thrive. We believe in taking care of our team so they can take impeccable care of our guests. If you are interested in joining us, check out our current openings at https://varunasalonspa.com/about-us/careers/
Do your stylists keep up with the latest hair trends?
Absolutely. We pride ourselves on being innovators in the beauty industry. Our team continuously learns the latest techniques to deliver modern style and sophistication for all of our hair clients.
Do you offer relaxing head spa treatments?
Yes, we offer deeply relaxing head spa services designed to melt away tension and promote ultimate scalp health. Discover the benefits of this luxurious treatment at https://varunasalonspa.com/salon/headspa/
Can I get my lashes and brows done at Varuna?
Yes, our aesthetic experts pay attention to the finest details to perfectly shape your brows and enhance your lashes. We can help beautifully frame your face during your next visit. See more at https://varunasalonspa.com/salon/lashes-brows/
Do you offer bridal hair and makeup services in Annapolis?
We certainly do. Our talented bridal team provides stunning hair and makeup services to make sure you look flawless on your big day. Learn more about booking our wedding experts at https://varunasalonspa.com/salon/bridal-services/
Do you provide professional makeup applications?
Yes! Whether you are attending a special event in Annapolis or booking a photography session, our makeup artists use top-tier techniques to enhance your natural beauty. See more at https://varunasalonspa.com/salon/makeup/
Why do you partner with Aveda?
We partner with Aveda because their dedication to creating high-performance, cruelty-free beauty perfectly aligns with our mission. It allows us to give you incredible results while caring for the planet. See more at https://varunasalonspa.com/aveda/
Are your beauty products naturally derived?
Yes, all of the Aveda products we use and retail are naturally derived from powerful plant essences. You never have to worry about harsh chemicals during your services with us.
How do I keep my hair healthy in the Maryland humidity?
The key to fighting frizz is proper hydration and plant-based protection. Our stylists can recommend the perfect Aveda smoothing products to keep your hair sleek all summer long. Shop now at: https://shop.aveda.com/salon/varunaavedasalonspa
What is the best way to maintain my look after my visit?
We highly recommend taking home the specific cruelty-free products we use during your service to maintain your results. You can also easily rebook your next maintenance appointment at https://www.phorest.com/salon/varunasalonspa
What kind of environment does your salon provide?
We provide a positive, welcoming environment for all, ensuring that every person who walks through our doors feels like a valued guest.
Do you pay attention to details?
Yes, paying attention to the finest details—whether we are shaping your brows or styling your hair—is a core part of how we provide the highest level of personal attention.
What inspires your team’s styling?
Our team is inspired by the latest trends, focusing on style, sophistication, and advanced technique to give you the best results. Meet our stylists at https://varunasalonspa.com/about-us/meet-the-team/
Are Aveda products safe for the environment?
Yes, Aveda products are naturally derived from powerful plant essences and are created with a mission to care for the world we live in.
What is your address in Maryland?
Our full address is 1 Park Place, Suite 11, Annapolis, MD 21401.
How do you aim to impact your guests’ lives?
We aim to make all the difference in your life by providing a positive environment, personal attention, and a relaxing day of pampering.
Do you offer high-quality experiences?
Yes, we invite you to let our team provide only the highest levels of quality and experience during your visit to our Annapolis location.
What gives your guests a “worry-free feeling”?
Our guests enjoy a worry-free feeling because they know we exclusively use products that are cruelty-free and naturally derived from plant essences.
Are you considered innovators in the beauty industry?
Yes, we pride ourselves on being innovators of the beauty industry, constantly offering the newest trends and techniques for hair, makeup, and spa services.
Why should I choose Varuna for my next appointment?
You should choose Varuna because you will be treated as our guest, pampered by professionals, and leave feeling refreshed and at your best!
What is your cancellation policy?
Your appointment time is reserved exclusively for you. We require a minimum of 24 hours’ notice to cancel or reschedule. Less than 24 hours’ notice will result in a charge of 50% of the scheduled service. No-show appointments are charged in full.
Cancellations and reschedules may be made through the Varuna App, by calling the salon at 410-268-2828, or by replying “Cancel” to your confirmation text.
This policy honors the livelihood of our service providers and allows us to extend availability to other guests.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, and cash. A 3% surcharge is applied to all credit card transactions. Guests who pay with cash do not incur this fee. Returned checks are subject to a $50 fee.
Why is there a 3% credit card surcharge?
Credit card companies charge a 3% processing fee on every transaction. Rather than increasing our service pricing across the board, a 3% surcharge is applied to credit card payments. This surcharge replaces the administrative fee previously charged. In many cases, the 3% fee will be less than the former administrative fee. Guests who pay with cash do not incur this fee nor an administrative fee. We appreciate your understanding and support of our locally owned small business.
When should I arrive?
Please arrive 10–15 minutes early so you can unwind and transition into your experience. Late arrivals may result in a shortened service to avoid disrupting other guests. Full pricing will apply. You are always welcome to enjoy our relaxation space before or after your service. Tea, coffee, and spring water are complimentary.
Where do I park?
Parking is available out front and in the garage beneath Varuna, operated by the City of Annapolis. The garage uses the Metropolis parking app for contactless entry and exit. You park, enjoy your visit, and the system charges you electronically upon departure.
Can I tip through my credit card?
Yes. Gratuities may be added to your credit card payment. Credit card gratuities are processed directly to your service provider and are subject to a 5% processing fee charged by the card network. Varuna is not involved with this fee and is pass-through. Guests who tip in cash do not incur any fee.
What if I’m not happy with my hair color?
We want you to love your hair. If you have any concerns, please notify us within 7 days of your appointment. Adjustments during that time are complimentary. We do not issue refunds on services. Requests made after 7 days are subject to management approval and may incur additional charges. This policy applies to the original consultation and does not include a change in direction from your initial request.
What about color corrections?
Color correction services require an in-salon consultation prior to scheduling and a 50% non-refundable deposit of the anticipated cost.
Do you offer pregnancy massage?
We do not perform massage during the first trimester of pregnancy. A physician’s note is required for massage during the second and third trimesters. Heat-based spa services are not permitted during pregnancy.
Do I need to disclose medications or skin conditions?
Yes. Please inform your provider of any changes to your skin, scalp, or medications prior to your service. Skin patch testing is available upon request prior to your scheduled service. Please notify our guest coordinator when booking if you would like to schedule a patch test.
Can I book a group or bridal party?
Yes. Parties of three or more require a signed agreement and a 50% deposit. A 20% gratuity is added to spa parties. Cancellation and no-show policy is outlined in the signed agreement.
Bridal services require a 50% non-refundable deposit to reserve your date. The remaining balance is due on the wedding day, and a 20% gratuity is added. Bridal cancellations made two weeks or more in advance receive a deposit refund minus a $100 administrative fee. Cancellations within two weeks forfeit the deposit. Services missed on the wedding day are charged in full.
Are children allowed?
To preserve the peaceful atmosphere of Varuna, children are not permitted in the salon or spa area unless receiving a service. An adult must accompany minors while they are receiving their service. At Varuna, we ask that children contribute to a calm environment. If the environment becomes disruptive, we reserve the right to reschedule the appointment to ensure the comfort of all guests.
What is your cell phone policy?
To maintain a tranquil and restorative space, we ask that devices be silenced upon arrival and conversations kept quiet. There is no phone calls allowed in the spa relaxation area.
What is your retail return policy?
Retail products may be exchanged within 30 days with receipt. We do not offer cash refunds.
Do you offer gift certificates?
Gift certificates are available in any amount and may be purchased in salon, by phone at 410-268-2828, online at varunasalonspa.com, or through the Varuna App. Gift certificates are non-refundable and may not be redeemed for cash or used for tips. We are not responsible for any lost or stolen gift certificates. Promotional and bonus gift certificates are valid for three months from the issue date and may be used toward services only.
Are you owned by Aveda?
No. Varuna Salon Spa is independently owned and family operated. We are proud to be co-branded with Aveda as a Lifestyle Salon and Spa, their highest level of affiliation. This designation allows us to carry the Aveda name and reflects our commitment to their standards in sustainability, education, and performance. Aveda’s plant-powered products and professional color are exceptional. We align with Aveda because the quality is next level and the mission matches our own. Since 2006, Varuna has remained a locally owned small business serving the Annapolis community.
Additional Policies
Prices and services are subject to change without notice. Please leave jewelry and valuables at home. Varuna Salon Spa is not responsible for lost, stolen, or damaged items, including clothing. Special offers and promotions may not be combined with any other offer, promotion, or bonus gift card.